SLIDER

Why I don't like negative reviews


As a blogger, I'm approached by brands every single day about their products. I have shelves filled with products being trialed, waiting to be reviewed and a never-ending schedule. There is a lot of information to sift through, a lot of products available and many brands to choose from. One of the reasons I began this blog was so that I could help women to sift through all of that information, help choosing a little bit easier, and help show you that organic and natural beauty and skincare really does work - it's just a matter of finding the right products.

If you are a frequent reader, you might have noticed I've yet to publish a negative review. 
There are reasons for that - and it isn't because everything I've ever tried has been wonderful. Most of the products I've trialed are amazing, but some fall short of the bar.

I have never published a negative review for several reasons. 

One - I refuse to promote any product that doesn't meet my standards for performance. Clean ingredients aren't enough. The product itself still has to be enjoyable to use, benefit the skin / last the day, and do what it claims. There have been products I've had to refuse due to the ingredients not being wholly non-toxic (despite what the company claims), and there have been others that have never made it to a review, because it would have to be pretty poor. In these cases I've usually gone back to the company and we've discussed the issues. Sometimes, it can be that the product simply didn't suit me. Other times, I really am struggling to find anything positive.

I want to be honest with you, but I also want to keep this space positive and inspiring, not cluttered with all the products I didn't like.

Secondly - Who wants to read a negative review? I mean, really? Do you really want to read four paragraphs about the icky smell, poor texture, and the way something left my skin feeling squeaky-clean or breaking out? Really?


If you ask me about a product that I have trialed and wasn't up to scratch, I'll gladly give you my honest thoughts. I'm not going to tell you I liked something I didn't. 

I willingly mention any negative points about a product in any of my reviews,  but I also know everyone is different. What works for me, won't necessarily work for you, and vice versa. That is why I try to give as much information as possible in my reviews, so you can make the best judgement you can. 

This brings me to my third point - I will not, and do not ever accept nor promote products that I don't personally enjoy using, meet my standards for ingredients & performance. I always disclose if a product was a PR sample (vs personal purchase) at the end of the post, but the above still stands. You can read more about disclosure here. If I don't think the product will be a good fit for me, or doesn't meet my standards, I won't accept it in the first place.


Please share your thoughts on this with me below. I'd honestly love to know if you really are interested in negative reviews, or you prefer to only read those products I DO recommend, even if I have a couple of negative points? 

Kelsey xx
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1 comment

  1. Great post, and an interesting topic! I think it's important to be unbiased about products, but at the same time, I know of many skin care brands who've started out small (and done some experimenting, trial and error and lots of learning), who have ended up with an impeccable range of products - but it wasn't always that way. Posting negative reviews only hurts a company in the long-term, and we're all learning as we go along. I think the best way to deal with a bad product experience is exactly what you described - discussing it with the brand/formulator directly. After all; they're the ones who really need to know. Keep up the great work Kelsey! x

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